How To Connect Devices to Your Home WiFi Network
with the XFINITY Wireless Gateway
This video covers…
• Locating your WiFi network name and password
using the My Account App
•Connecting devices to your home WiFi network
including computers, smartphones, and tablets
Your XFINITY Internet is powered by a Wireless
Gateway, with a built-in WiFi router, which
makes for a secure and reliable connection
for all your wireless devices.
To connect your wireless devices, first locate
your WiFi network name and password. The easiest
way to do this is with the XFINITY My Account
App, available from the App Store or Google
Sign in to the app using your XFINITY username
and password. These are the same credentials
you use to login to your online account. If
you do not remember your XFINITY username
and password, follow the on-screen prompts
to verify your identity and have the information
sent to you.
Once you’ve logged into the app, select
the “Internet” icon. This icon is located
at the bottom of your screen on iOS
devices. On Android devices, select the menu
icon at the upper left-hand corner of your
screen; then tap internet.
To view your WiFi network name and password,
select show WiFi settings. Tap share to send
your settings to yourself, or a family member,
by text message. Should you decide to change
your WiFi name and password, you can do this
by selecting Change WiFi settings. If you
change your WiFi settings remember to connect
your devices using your new network name and
Now you can start connecting your devices
to your network. To connect your computer,
find the WiFi icon. Mac users have a cone-shaped
icon. PC users have a series of bars.
Click the icon to view the WiFi networks available
where you are, your network name should appear.
Choose your network and type in your WiFi
password. Click “Okay”, “Join”, or
“Connect”—whichever option your computer
displays—and that’s it, you’re connected.
To connect Apple iOS devices, tap “Settings”,
then “WiFi”. If WiFi is off, tap it to
turn it on. Choose your network name, then
type your WiFi password. Then tap join to
connect, and you’re done.
To connect an Android device, start in “Apps”.
Tap “Settings”. If WiFi is off, tap it
to turn it on. Choose your network name, type
in your WiFi password, and tap connect. That’s
For more information about managing and troubleshooting
your home network, visit xfinity dot com slash
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XFINITY Internet service subscription of 25
mbps or higher.